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As CIOs, the pressure isn't just to innovate��it��s to deliver measurable business value from your Salesforce investment while maintaining a secure, resilient environment. With the rise of AI agents assisting delivery workflows and the shift toward autonomous agents, the playbook for getting value and adapting Salesforce to your business is changing. Join ����ý CIO Mark Lagoa and a select group of your peers for an off-the-record discussion on the strategic realities of the next evolution of Salesforce delivery. We will move past the hype to discuss how IT leaders are balancing the speed of AI adoption with the rigorous requirements of security, governance, and trust in AI-powered workflows, ensuring you remain an advocate for Salesforce capabilities.

Discussion Questions:

• The Agentic Mandate: Innovation vs. Technical Debt. As AI agents automate development workflows and unlock new capacity within your Salesforce ecosystem, how are you strategically balancing two priorities: pursuing forward-looking innovation (the things you didn't think you could do) and resolving critical technical debt (the backlogs you finally need to get to)?
• The Governance Gap: With autonomous agents interacting with development and production data, how are you evolving your governance requirements for development and production releases to ensure security without stifling the speed of delivery?
• From DevOps to AgentOps: Traditional DevOps is deterministic ("If X, then Y"). Given that agentic workflows depart from these deterministic outcomes ("If X, then probably Z"), how do you foresee the lifecycle management of Agents and Agentic Workflows within your delivery strategy?

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